**Hoth Exchange Shipping Policy**
Welcome to Hoth Exchange! To ensure a smooth and reliable experience for both buyers and sellers, we have established the following shipping policy:
1. **Shipment Timeframe:** All items must be shipped out within 5 days of purchase. If an alternative arrangement is necessary, it must be agreed upon by the buyer in writing.
2. **Tracking Information:** A tracking number must be provided for all shipments. This ensures that both parties can monitor the progress of the delivery and address any issues promptly.
3. **Proper Packaging:** Due to the delicate nature of many items sold on Hoth Exchange, it is essential that all items are packed properly and with care. Adequate packaging materials must be used to prevent damage during transit.
4. **Non-Delivery Consequences:** If a shipment fails to reach its destination, the seller’s account may be subject to deletion, and any pending payouts will be forfeited. It is crucial to ensure that all items are properly packaged, labeled, and shipped to avoid such issues.
By adhering to these guidelines, we can maintain the integrity of our marketplace and provide a positive experience for all users. Thank you for your cooperation and commitment to quality service on Hoth Exchange.
For any questions or further assistance, please contact our support team.
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